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After-sale Service

Service Policy:

Zhongyi Technology adheres to the service concept of "customer-centric" and continues to provide high-quality products and services;

Professional pre-sale, in-sale and after-sales service to solve the worries of customers;

Provide round-the-clock technical support service at  Tel: +86-021-51886598.


Service Commitment:

Technical support for customers in the use and operation: provide all-weather technical consultation, provide corresponding use schematic diagrams, assist customers to complete the use plan, and simply popularize the basic knowledge.


Warranty:

Zhongyi's series of products strictly implement the national three guarantees service: non-human causes of damage within one month of return, three months of replacement, within 12 months after purchase or 18 months after the nameplate of the manufacturing date recorded on the two more than the warranty period, beyond the warranty period to provide paid repair.